Privacy Policy
1. Privacy Policy Statement
This Privacy Policy applies to the Pod Fable website and explains how we collect, use, store and protect your personal information. By using our website and placing an order, you acknowledge that you have read, understood and agree to all contents of this policy.
2. Information We Collect
1. Order information: name, shipping address, phone number, email address.
2. Payment information: order amount, transaction status, payment reference number. Sensitive payment data is processed by third-party payment platforms; we do not directly store sensitive information such as bank card numbers or passwords.
3. Browsing information: IP address, browser type, visit time, page behavior, used only for website security and experience optimization.
3. Purpose of Use
1. Process orders, arrange shipment, and provide logistics, delivery and customs clearance services.
2. Send necessary transaction information such as order status, logistics updates and customer service replies.
3. Optimize website functions, improve service quality, and prevent transaction and account risks.
4. We will not use your information for marketing promotions or third-party advertising without your explicit consent.
4. Information Protection
We adopt reasonable and necessary security technologies and management measures to protect your personal information from leakage, loss, abuse or unauthorized access. Only authorized staff can access relevant information within the scope necessary for work.
5. Information Sharing
1. We provide only the minimum necessary information to logistics companies and customs agencies for order fulfillment, delivery and clearance.
2. We will not sell, rent, trade or disclose your personal information to unrelated third parties.
3. We may disclose information as required by laws, regulations or law enforcement.
6. Use of Cookies
Our website may use cookies for functions such as login status, shopping cart and page preference. You may disable cookies in your browser settings, but some website functions may be affected.
7. User Rights
You may contact customer service to inquire, correct or reasonably request deletion of your personal information. We will process it promptly after identity verification.
8. Policy Updates
We may update this Privacy Policy as needed. The updated version shall take effect immediately upon posting on the website. We recommend you check regularly.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us through our website customer service.